From the moment a new chief marketing officer starts a job, the expectations for improved marketing performance are outrageously high. The CEO is looking for simultaneous upticks in brand metrics and demand generation. The head of sales wants leads that almost close themselves. The HR chief is expecting instant improvements in Glassdoor ratings and an influx of highly qualified recruits....
About a month ago, a trusted advisor recommended that when we conduct online meetings—whether it's with internal staff, clients, partners or prospects—that the medium should include a video link so that everyone can see everyone else on the call. We tested this out and found that once everyone gets over their initial (and natural) hesitation of being on-camera, the net...
At the tail end of 2017, I participated in a CMO Roundtable. It was somewhat therapeutic knowing that all 19 of my fellow seasoned CMOs had a similar view of their jobs: "It's damn hard!" The good news is that to a person, everyone sitting around the table actually loved their jobs along with the challenges and rewards that came with it....