In today’s fiercely competitive business landscape, simply offering a quality product or service is no longer sufficient to thrive. To truly stand out and forge connections with customers, brands must go beyond the ordinary and create immersive experiences that resonate with their target audience. This is where the art of brand experience design comes in. Brand experience design encompasses every...

In today’s competitive digital landscape, understanding and implementing a robust B2B content strategy is crucial for B2B brands. This article will explore the key components that contribute to a successful B2B content strategy and provide actionable steps to help you build and execute your own strategy effectively. By incorporating the components and action steps outlined in the sections below, you...

In today’s socially connected world, customers are seeking more than just products or services from brands. They want to align themselves with companies that share common values with them. This shift in consumer mindset has given rise to purpose-driven marketing—a strategic approach that goes beyond traditional promotional tactics. Through purpose-driven marketing, brands can align their external communications around social causes...

Net Promoter Score (NPS) is one of the most commonly-used business performance metrics—a simple and straightforward rating scale that helps businesses understand how well they’re serving their customers. But measuring the score isn’t enough to truly inform your future brand strategy. To understand NPS in context, companies must put it into context using B2B Net Promoter Score benchmarks. We’ve created...

As a Chief Marketing Officer (CMO), it’s your responsibility to create and execute a marketing strategy that drives results for your organization. But where do you start? In this article, we’ll walk you through how to develop a marketing strategy that consistently delivers. Step 1: Define Your Target Audience The first step in developing a marketing strategy is to define...

Brand extension occurs when companies use their existing brand and reputation to launch new products, gain a new customer base, or enter a new market outside of their current offerings.  Some of the world’s now-largest and most recognizable brands — think Amazon, Apple, GE, and the like — have attained their current positions at the top of multiple markets by...

In the ever-evolving world of B2B marketing, data plays a pivotal role in understanding consumer behavior and preferences. And among the various types of data available, first-party data stands out as perhaps the most valuable asset. This is truer now than ever before as tech giants like Apple and Google phase out the use of third-party cookies (See: “cookiepocolypse” to...

As a Chief Marketing Officer (CMO), your role is a critical one that often requires you to juggle multiple responsibilities simultaneously. From overseeing campaigns to managing teams, attending meetings, and handling day-to-day operations, the list of tasks you’re responsible for can be endless. With so much on your plate, managing your time effectively is essential to ensure you’re able to...

In today’s highly competitive business landscape, effective brand communication plays a vital role in the success of B2B marketing strategies. The way a brand communicates its message, values, and offerings to its target audience can significantly impact its brand reputation, customer relationships, and overall business growth.  In this article, we will explore the importance of brand communication in B2B marketing,...