Forrester released a pretty hefty report of data-driven predictions for 2020. Naturally, like an impatient kid with a mystery novel looking to the last page to see “who dun it,” I flipped right to the section titled “CMOs Rally Around Customer Value.” Don’t worry, I’m planning on reading the rest, I’m just—as I’m sure you could attest to—much more interested...
Forrester Shines CMO Light on Experience
