While I was checking out at a CVS the other day, the cashier asked me to do her a favor and complete a survey, circling a number on my receipt in the hopes that I would acknowledge the quality of her service on a designated website. And while she had done a competent job ringing up my Fisherman’s Lozenges and NyQuil, there was nothing extraordinary about our encounter, ...

As a dedicated “Zionist,” March Madness was a huge disappointment. This Duke team had what it takes to go all the way: loads of talent (including the best player in the country), perseverance, poise under pressure and legendary leadership. Yet despite all of this promise, Williamson’s team only made it to the Elite Eight, losing to Michigan State by a single point.

As it turns out, ...

If you do a search to find out how many podcasts there currently are on planet earth, the answer you find will likely have the caveat: "These numbers are approximate." One of the reasons the number can't be pinned down accurately is because new podcasts are proliferating so fast (while others are dying off). In other words, podcasting is still a very fluid, one might ...

Advertising history is cluttered with great taglines—a few carefully crafted words indelibly linked to one brand through hundreds of millions of ad impressions. You’re in Good Hands. Just Do It. Think Different. But few brands today have the kind of budgets that would make such lines stick in our consciousness, AND more importantly, savvier consumers seek out brands that back up such cleverness with real actions, both ...

CES is flat-out overwhelming. It’s a beat-the-clock search for the amazing, the transformational or the just plain cool, while not getting entranced by what the Japanese call “chindogu”—the stuff that’s almost, but not quite, useless. Take the Hoverbike, for example. It’s a flying motorcycle that every self-respecting Luke Skywalker fan will want immediately—until you learn it flies only 12 feet off the ground for 20 minutes ...

The silence was palpable when Gartner’s Brent Adamson challenged a group of otherwise upbeat B2B CMOs, "How are you preparing for the recession?" Until that moment, these CMOs, who hailed from a wide range of successful enterprises, simply hadn’t considered that either a downturn was imminent or that the possibility merited serious preparation. Nor had I.

But because “a crisis is a terrible thing ...

As the sloppy mid-November snow broke many a branch on the leaf-laden trees on our block, my wife dialed 311 to secure help, while I imagined myself racing down Aspen Mountain, trying to earn a gold medal (for my age group) on the NASTAR course. It’s not a hopeless cause, but let’s just be clear—I’m no Lindsey Vonn.

I bring up Ms. Vonn, the ...