Drew Neisser offers 10 insights from the recent HumanX conference in Las Vegas. ...
Top Ten Takeaways from HumanX for B2B CMOs: A Deep Dive in the AI Ocean
Category: Brand Building
How Customer Experience Can Combat Customer Churn In B2B Markets
In today’s competitive B2B environment, customer retention is just as critical as acquisition. While marketing and sales teams focus on bringing in new clients, keeping existing ones engaged requires a different approach. Many businesses underestimate the role customer experience (CX) plays in reducing churn, yet research consistently shows that companies delivering exceptional CX see higher retention rates and increased revenue....
Must-Attend B2B Marketing Events in 2025
CMOs, marketers, & everyone else… GET OUT THERE! No… seriously. Get out of the office and go to more in-person events. Now more than ever, face-to-face interactions have become increasingly valuable. Events offer authentic connections, immersive product experiences, and unfiltered industry insights delivered in real-time. These gatherings serve as crucial growth accelerators for individuals and companies looking to expand their...
5 Brand Awareness Metrics You Should Always Be Measuring
Measuring brand awareness is essential if you want to build a strong brand and connect with your target audience. It’s a key driver of customer engagement, sales, and brand loyalty. However, measuring brand awareness is not always straightforward, and there are many different metrics you can use to gauge your brand’s visibility and reach. In this article, we’ll explore brand...
Building and Protecting Your B2B Brand Reputation
Are you ready to unleash your brand's superpower? In the competitive world of B2B, your brand reputation is everything. It's what sets you apart from your competitors and helps you win business. A positive reputation can boost your credibility, increase customer trust and loyalty, and attract top talent to your team. But, as the saying goes, with great power comes...
7 Brand Health Metrics You Should Be Monitoring
Branding is a means to achieve business goals, whether you’re selling products on Instagram or running a multi-national corporation. So, how do you know if what you’re doing works? Brand health metrics are the answer. Seventy-seven percent of consumers make purchases based on a brand name, and 82% of investors consider it critically before investing. In our experience, the metrics...
Why Brand Consistency Matters for B2B Brands
The complex landscape of B2B marketing is defined by long-term relationships, multifaceted decision-making processes, and high-stakes transactions. If you're here, you either love the topic or have no choice but to learn about it. Either way, buckle up for a wild ride as we explore the oh-so-glamorous world of brand consistency and consistent branding. Spoiler alert: it's more important than...
The 1-2-3 Guide to B2B Brand Positioning
The key to capturing loyal customers lies in making a lasting impact in their hearts and minds. Learn the essentials of B2B brand positioning so that you can have staying power with your target audience. How do you differentiate your business in a crowded market? Intelligent companies realize that effective B2B brand positioning is more critical than ever. The problem...
Apply the Scientific Method to Your B2B Brand Strategy in 3 Steps
Now for the final installment of the 4-part blog series on CATS. You’ve courageously strategized, artfully ideated, and thoughtfully executed—now it’s time to apply the Scientific Method to ensure that your B2B brand strategy is set up for long-term success. The creative process is pretty useless if you don’t have the numbers to show how brand has contributed to growth,...
The future of B2B marketing in 2023 and beyond
Intro: The State of Digital B2B Marketing As of August 2021, The CMO Survey reported that most companies have moved past the nascent phase of digital marketing efforts. In 2020, 31.1% reported being in the early phases, and in 2021 that number dropped to 8.6%. These percentages highlight a critical point for businesses: if your company is only just getting...